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Is GST already included in the price?

Yes! the price on the website is the price you will pay and includes all duties, taxes and GST.

Are international versions different in any way?

International versions are brand new, genuine products. In some cases the product may contain minor differences when compared with versions purchased locally, however, all international versions, where applicable, are supplied with an Australian compliant generic charger or adapter. This is the main power supply for each product we sell.Β 

Why choose direct import?

By cutting out the middleman, we’re often able to bring a diverse range of products from the biggest brands at the best prices together. Compare our prices for yourself!

Why are prices so low?

With the aim of providing a large range of products, we source from a wider network of vendors worldwide. This helps us to get the best cost price and believe in passing the same to our customers. We strive to provide the best of the products to our customers at reasonable prices.

Will delivery take longer?

Shipment will take 5-7 business days to leave our overseas warehouse.

Do international products come with a warranty?

Of course! All internationally imported products are covered by the Customer Charter and come with guarantees that cannot be excluded under Australian Consumer Law. We offer our customers the opportunity to purchase Extended Warranties to protect your purchase against accidental damage from drops and spills. Please see our Extended Care Information here.